Moonlight Fleur - Floor Cleaner for Robot Mopping

Product Name: Velvo – Moonlight Fleu
Type: Ultra Concentrated Floor Cleaner
Volume: 500ml
Scent Profile: Night-blooming jasmine, white orchid & soft amber

Overview:
Inspired by moonlit strolls through blooming gardens, Moonlight Fleu evokes a sense of serenity and refinement. Its powerful low-foam formula is gentle on your floors while leaving a whisper of fragrance in every room.

Features:

• 🌙 Elegant Floral Scent – Romantic, refined, and long-lasting

• 💧 Low-Foam & Streak-Free – Perfect for robot and manual mopping

• 🌱 Eco-Conscious – Biodegradable and safe for home use

• 🧪 Clean Formula – Surfactants, fragrance oil, isopropyl alcohol, defoamer, and preservatives

Compatible Surfaces:

• Suitable for tile, laminate, sealed wood, marble, and more

Usage Instructions:
Dilute 5ml of cleaner in 1.5L of water (1:300). Fill your robot mop tank or traditional bucket. No rinse needed – just a fresh, floral finish that stays with you.

Return & Refund Policy

We want you to love your Velvo purchase. If you're not satisfied, we're here to help.

Returns:
You may return unopened and unused products within 14 days of delivery for a full refund. Items must be returned in their original packaging.

Refunds:
Once we receive your item, we will inspect it and notify you of the approval or rejection of your refund. If approved, a full refund (excluding original shipping costs, if applicable) will be processed to your original payment method within 5–7 business days.

Non-Returnable Items:
Opened or used cleaning products cannot be returned due to hygiene and safety regulations.

Damaged or Incorrect Items:
If your item arrived damaged or you received the wrong product, please contact us within 72 hours of delivery. We’ll make it right.

Need Help?
For any return-related questions, email us at info@velvoproducts.com

Shipping Information

Processing Time:
Orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email.

Shipping Methods & Delivery Times (U.S.):

• Standard Shipping: 3–5 business days

• Expedited Shipping: 1–3 business days (additional fees apply)

Please note: Delivery times may vary during holidays or due to carrier delays.

Shipping Rates:
Shipping rates are calculated at checkout based on your location and selected shipping method.

Tracking Your Order:
Once your order has shipped, you will receive an email with a tracking number. You can track your shipment directly from the link provided.

Shipping Areas:
We currently ship across the United States. For international orders, please contact us directly.

Questions?
Feel free to contact us at info@velvoproducts.com for any shipping-related inquiries.